Privacy Policy

Effective Date: 1st April 2025

1. Introduction

Welcome to the website operated by Shree Automotive Pvt Ltd ("we," "us," or "our"). As a multi-brand authorized dealership and distribution group, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries across our various business divisions (including passenger vehicles, commercial vehicles, and other enterprise services), or use our digital platforms.

2. Information We Collect

When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

In addition to inquiries regarding products and services, if you submit information via our "Careers" portal (such as resumes or employment history), we collect this data for recruitment evaluation. Our website may also automatically collect certain technical data, such as your IP address, browser type, and operating system, to help us improve user experience and site functionality.

3. How We Use Your Information

The information we collect from you may be used in the following ways:

To accurately route your inquiry to the correct operational division (e.g., passenger SUV sales, commercial fleet management, vehicle servicing, or enterprise offerings) for a rapid and appropriate response.
To personalize your experience and better respond to your individual needs.
To process requests for test drives, vehicle servicing, finance inquiries, and insurance renewals.
To send periodic emails, SMS, or WhatsApp messages regarding your inquiry, ongoing offers, vehicle updates, and company news across our group.
To evaluate candidates for employment opportunities within the company.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing purposes. However, to fulfill your requests and operate our business, we may share your information with:

Manufacturing and Distribution Partners: Necessary customer data is shared with our respective principals, including Mahindra & Mahindra Ltd, Mahindra Electric Automobile Ltd, Ashok Leyland Ltd, and others for which we are engaged in official business relationships, to facilitate warranty registration, central customer relationship management, and service fulfillment.
Internal Divisions: Information may be shared internally across Shree Automotive Pvt Ltd's various departments and group divisions to ensure seamless customer service, comprehensive enterprise offerings, and operational oversight.
Payment Processors: Our website facilitates direct online payments. Your payment details are securely processed by our third-party payment gateway partners (e.g., Razorpay). We do not store your credit/debit card information on our internal servers.
Service Providers: Trusted third parties who assist us in operating our website or servicing you, provided those parties agree to keep this information confidential.
Legal Authorities: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies

Our website uses "cookies" to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to turn off all cookies via your browser settings, though some site features may not function properly without them.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website (such as links to banking partners for vehicle finance or external OEM portals). These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of India. Any legal actions or proceedings shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

9. Contact Us

If there are any questions or grievances regarding this Privacy Policy or the handling of your data, you may contact our Grievance Officer/Support Team using the information below:

Shree Automotive Pvt Ltd 8 Camac Street, Shantiniketan Building 10th floor, Room no. 8 Kolkata 700017, West Bengal, India Email: enquiry@shreeauto.com